Monitor, Maintain, & Repair
With a solution in place, Telamon keeps your network running smoothly 24/7/365.
National Monitoring, Maintenance and Repair
With a network solution in place, Telamon steps up to make certain you are operating at peak performance. Our comprehensive solutions allow us to monitor around the clock, and quickly troubleshoot and repair any issues that arise. Our 24/7/365 Network Operating Center (NOC) is staffed with trained and certified technicians ready to respond to any network issue. If an event requires onsite attention, our service fleet is ready to deploy for analysis and repair.
Our MMR services are designed to meet your specific needs. Whether it’s call center support, help desk assistance, dispatch, RMA management, or anything in between, we deliver the comprehensive services required to support your operations and meet your SLAs.
By managing spares and inventory, we ensure that the necessary equipment is readily available to address any issues. Additionally, we offer 3PL services to streamline your inventory management.
Ongoing Maintenance for Your Valuable Network
Because you rely on your network, our top priority is to keep it operating and fully functional. We have a variety of services dedicated to monitoring, fast maintenance, and repair.
24/7/365 Network Operating Center (NOC)
With a NOC staffed around the clock, we provide constant oversight of your network. Technicians respond to alarms and create tickets for triage and resolution. We offer both remote and on-site troubleshooting and repair.
Preventative Maintenance
We perform scheduled checks on your system to make sure it’s working properly and diagnose any potential problems before they occur. We offer support for your entire IT infrastructure. This process involves history reviews, alarm history analysis, fiber maintenance, power level checks, and RF studies.
Custom Reporting & Analysis
Track your SLAs and performance metrics through our customizable reporting, designed to ensure you have the insights to make informed decisions. Schedule your reports at a cadence that makes the most sense for your business.
Spares Management
As part of our distribution services, we also handle spares and inventory management that makes certain you have the equipment on-hand when you need it, in order to minimize downtime. This reduces costly waiting time for a critical piece of equipment to arrive for a fix to occur.
Industries
Healthcare
Hospitals rely on constant communication to save lives and provide care. Telamon’s services help ensure seamless network operations.
Public Venues
From concert and sports venues to casinos, where connectivity and public safety are essential, Telamon ensures networks can handle large crowds.
Telecommunications
When you need constant uptime, we’re able to provide proactive monitoring and rapid troubleshooting—as well as preventative maintenance, to ensure network quality.
How Can We Help?
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