Monitor, Maintain, & Repair

With a solution in place, Telamon keeps your network running smoothly 24/7/365.

Continuous Monitoring and Fast Maintenance

With a network solution in place, Telamon steps up to make certain you are operating at peak performance. Our comprehensive solutions allow us to monitor around the clock, and quickly troubleshoot and repair any issues that arise. Our 24/7/365 Network Operating Center (NOC) is staffed with trained and certified technicians ready to respond to any network issue. If an event requires onsite attention, our service fleet is ready to deploy for analysis and repair.

For added value, we provide customizable reporting on your network functions, which you can track to your own key performance indicators (KPIs) at whatever cadence you need. Because we manage spares and inventory, we make certain you have the equipment you need for any issues—and offer 3PL services to help you manage inventory. If another provider built the solution, we’ll complete a thorough assessment to understand the infrastructure and plug into this role.

Ongoing Maintenance for Your Valuable Network

Because you rely on your network, our top priority is to keep it operating and fully functional. We have a variety of services dedicated to monitoring, fast maintenance, and repair.

24/7/365 Network Operating Center (NOC)

With a NOC staffed around the clock, we provide constant oversight of your network. Technicians respond to alarms and create tickets for triage and resolution. We offer both remote and on-site troubleshooting and repair, depending on what the problem requires.

Preventative Maintenance

We perform scheduled checks on your system to ensure it’s working properly and diagnose any potential problems before they occur. This process involves history reviews, alarm history analysis, fiber maintenance, power level checks, and RF studies.

Custom Reporting & Analysis

Track your KPIs and performance metrics through our customizable reporting, designed to ensure you have the insights to make informed decisions. Schedule your reports at a cadence that makes the most sense for your business.

Spares Management

As part of our distribution services, we also handle spares and inventory management that makes certain you have the equipment on-hand when you need it, in order to minimize downtime. This reduces costly waiting time for a critical piece of equipment to arrive for a fix to occur.

Industries

Healthcare

Hospitals rely on constant communication to save lives and provide care. Telamon’s services help ensure seamless network operations.

Public Venues

From concert and sports venues to casinos, where connectivity and public safety are essential, Telamon ensures networks can handle large crowds.

Telecommunications

When you need constant uptime, we’re able to provide proactive monitoring and rapid troubleshooting—as well as preventative maintenance, to ensure network quality.

How Can We Help?

Tell us about your project. We will be in touch soon to discuss how we can get started together.

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